Wednesday, August 27, 2008

Oz Principle

Most of us are familiar with the Wizard of Oz. Four characters believe that they are missing something and need the wizards held to find it. In the end, the wizard only reinforces that they already had those traits and qualities but didn’t realize it.

The story might be familiar from the Wizard of Oz but it’s also something that you might see every day. My niece says she can’t ride a bike without someone holding on to her (until I let go and she notices she’s riding by herself). At work, they say something cannot get done because we don’t have the staff (until you ask for volunteers who work late to get the work done).

Some people see the glass as half empty. They are reaching for something or someone (the wizard) to follow, to solve their ills. Organizations bounce from the latest management philosophy to another, trying to find that silver bullet. By the way, it usually doesn’t exist.

At some point, you have to the take ownership and accountability. My manager doesn’t have time to help manage my career – so manage it yourself. I need a mentor but we don’t have a mentoring program– so find a mentor yourself. No one asks me to volunteer at church – so just do it yourself; if the grass looks like it needs to be cut, then cut it. No one has acted on my idea on a singles group, then organize one yourself. God might have inspired the idea not just as an idea but for you to act upon it.

The book The Oz Principle : Getting Results Through Individual and Organizational Accountability (ISBN 1-59184-024-4) helps explain this victim mentality, see the yellow brick road to exit this mentality, and let you be your own wizard. A nice book summary can be found at http://www.bizsum.com/articles/art_the-oz-principle.php .

THINGS TO CONSIDER: It’s time for that cowardly lion to roar; you are your own wizard and have the power to control your destiny.

Monday, August 18, 2008

Congruence

Two people can look at a piece of art and get different impressions or interpretations. We can do the same with situations. All men learn early never to ask a woman “when is the baby due” because she might not be pregnant.

Appearance and interpretations of appearance is tricky. When someone cuts you off in traffic, you probably say or gesture something to recognize it. It may not be a nice response. However, he was at work when his wife went into labor and he needs to get to the hospital fast. Wouldn’t you do aggressive driving in the same situation? However, we don’t know why. We only know that we were cut off. We add out interpretation which could be right or wrong.

Virginia Satir’s congruence principle highlights that we need to balance self, other, and context. We need to understand all pieces to provide the best interpretation.

I recently worked with someone who drove me nuts. Lori kept “shutting doors” and was hard to work with. When I applied the congruence principle, I looked at when Lori works best and then I noticed it … Lori was not quick on her feet. Her default response was belligerence and shutting doors. She needed time to digest information before responding to it. I started applying this, giving her a heads up about meeting topics and decisions needing to be made. She became much easier to work with. Notice that she didn’t change … I changed my approach of working with her.

As a manager, I cannot just assume why a person’s performance has declined. Rich was a top performer. He always exceeded his marks. Yet, he has slipped the last 2 periods. He must be slacking. Let me give him a push to fix it … WRONG APPROACH. I had a meeting with Rich. I shared that I noticed his performance decline (non-defensively). He shared that he recognized the decline but he was distracted by a tough divorce. I didn’t know. This was a time of support, not push.

The great thing about the congruence approach is it sounds like common sense. Yet, sometimes it’s hard to find something that’s right in front of you. Practice it today to help it become more habit and common sense.

Wednesday, August 13, 2008

Song – We Live

Songs can move and motivate you. In general, I’m a very positive person. That’s no surprise to anyone around me. It’s official too. Years ago, I took a Gallup talent survey and Positivity is one of my top 5 talents – things you do inherently without thinking about it.

A recent hit by Superchick speaks to the positivity in me, We Live (lyrics). I pray that the chorus speaks to you too.

We live we love

We forgive and never give up

Cuz the days we are given are gifts from above

Today we remember to live and to love